Penny's Boutique Checkout is Secure
Whichever site you shop on in our system - hair-scrunchies.com, HeadBandits.com or PennysBoutique.com - you'll be transferred to Penny's Boutique when you checkout so that you'll be in a secure area. Your customer account will work there as well as your shopping cart. You don't need to do anything special to be secure.
What Payment Types Are Accepted?
Our website remains secure but our credit card authorization company is requiring a different set of protocols. We are implementing those with the launch of our upgraded website before the end of September. In the meantime, you can still purchase securely using PayPal or by choosing to have us invoice you through Freshbooks.com. (Enter anything in the PO field if you choose Freshbooks - it's required by the software so it needs to not be blank.) We will send you an invoice with a link to the secure Freshbooks site where you can pay with your credit card - Mastercard, Visa, Discover or American Express. The Freshbooks option requires us to enter your order into another system so there will likely be a delay of a few hours. We will, of course, start making your scrunchies just as promptly, though. Thank you so much for your patience during this transition period. We hope you'll come back and see our new website.
We accept Mastercard, Visa, Discover, American Express and PayPal. We are a Certified Authorize.net Merchant and we use a Secure Socket Layer (SSL) for your transactions. If those payment methods don't work for you, you can choose Check or Money Order. Do bear in mind, though, that we won't process your order until we have received your payment.
If you have any concerns about ordering online, please call me at 314-456-4396. I can take your order over the phone if you prefer.
Will my purchase be secure?
Absolutely! As you know, it takes a great deal of work to establish and maintain a secure site so that your customers' information stays safe. We use Authorize.net and a Secure Socket Layer (SSL) on PennysBoutique.com On most browsers, you'll see the little yellow 'lock' symbol on the top or bottom of your screen. Regardless of your browser, you can know you're in a secure site when you look at the web address in your browse - if it starts with https:// (the 's' is what's different), you'll know you're on a secure site.
What do I do if my order doesn't go through?
If you're not sure if it worked, give me a call or send me an email. If you're concerned that it might have worked, but you're not certain, keep in touch - we'll give it a couple of days to see if the processing company gets the information. If they don't, I can take your credit card information and confirm your order on the phone so you don't have to go through it all again. I won't automatically do that, however, because sometimes customers change their mind. So please call or email me. My number is 314-496-9342.